FAQ

FAQ

- Frequently Asked Questions -

Will Medicare pay for long-term care?
No. Medicare is designed to pay for nurses only after a hospital stay and for a limited number of visits.

Do you accept insurance?
Yes, we accept most insurances and are a provider in most HMOs and PPOs. Just let our staff know with whom your coverage is and they will call and verify if the service desired is covered and for how much.

Are there charges beyond the hourly rate?
None related to labor costs. We pay all payroll taxes, insurances and withholding on our staff, so you do not have to, but any medical supplies that you need will be itemized and billed in addition to hourly costs.

What do you charge for service?
It varies widely depending upon the level and type of care desired. Long-term care is charged by the hour and intermittent care is charged by the visit. Call our office and speak to one of our Service Coordinators to get an exact quote.

How often will you bill me?
We invoice all private pay clients weekly, and payment is due upon receipt of invoice. If you are an insurance client, we will bill directly to the insurance company for you and you will only be required to pay what the insurance company does not pay.

What hours are you available?
We are available 24 hours a day, 7 days a week, 365 days a year.

Is there an extra charge for holidays?
Yes, we charge time-and-a-half on the nine national holidays.

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